Blog

New Feature: Live Chat Support

June 22, 2020
Features

At Builder Prime, we make it a point to provide top notch support to all of our customers. We are excited to announce our latest new feature to help support you even better: live chat!

This feature has been integrated right into the app so you don’t need to pick up the phone or write a separate email. You can now simply shoot us a message to find immediate solutions from our customer support agent or right from our experts!

Live chat is one more way you can get help and support from Builder Prime. We also offer fast and friendly email support, as well as phone and SMS-based support on certain subscription plans. Regardless of which method you prefer to contact us, we are here to help!

You can access the live chat on the Help Page, and click on the button “Start Live Chat” to get started. Send your message, and it will connect you to a live agent in just a few seconds.


Live Chat Screenshot





Builder Prime is committed to providing an excellent customer service experience alongside offering a user-friendly and affordable CRM (Customer Relationship Management) tool for your contracting business.

Have you tried the service yet? Let us know your feedback on this new feature, and what else you would like us to do for you.


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