Builder Prime vs. Jobber
Contractors Switching from Jobber to Builder Prime are Ready to Grow and Scale their Businesses
Builder Prime and Jobber are two popular CRM software solutions for home improvement contractors. But which one is the best fit for your company?
No matter if you’re selecting a CRM for the first time or considering switching from Jobber to Builder Prime – here’s what you need to know…
What is Jobber?
A Canadian-based company started in 2011, Jobber serves a wide variety of businesses.
Their customer base includes anything from housekeepers to gardeners; plumbers to HVAC and electric technicians; general contractors to handymen; and even janitorial services.
What is Builder Prime?
Builder Prime is an all-in-one business management software solution designed specifically for home improvement businesses, handling everything from lead tracking to production management.
An “all-in-one” solution means it has CRM, estimating software, marketing automation including SMS, scheduling, production management, payments, and reporting in one platform – eliminating the need for multiple, disconnected software tools.
Differences Between Builder Prime and Jobber
Jobber is Built for Simpler Jobs
Since they serve a wide variety of service providers, Jobber has to be a one-size-fits-all type of software. They need to work for the housekeeper who is just starting her business and the gardener who has been in business for 40 years. As a result, some features within Jobber are too simplistic and unable to serve the needs of a home improvement business.
Builder Prime, on the other hand, was built solely for home improvement businesses. Believe it or not, it was actually built while the founder worked at a home improvement company! So we understand the complex applications a business requires from their home improvement software.
By helping contractors serve their home improvement customers throughout their journey – from lead to referral – Builder Prime gives you the competitive edge you need in today’s marketplace.
Compare Lead Tracking Capabilities
Jobber offers basic CRM functionality, allowing contractors to capture a lead’s contact information and book an appointment. However, it lacks an advanced sales pipeline and nurturing tools.
As a home improvement company with significant marketing and sales goals and budgets, your pipeline is much more intricate than just turning a lead into a customer.
Builder Prime understands this process. That’s why we offer default lead categories that make sense for home improvement companies:
- Lead Received
- Appointment Not Set
- Appointment Set
- Appointment Canceled
- Appointment Confirmed
- Lead Issued
- No Demo
- Demo
- Estimate Sent
- Demo / No Sale
- Job Sold
- Job Canceled
- Job In Progress
- Customer
Of course, you can configure Builder Prime’s lead categories to your business, so they are 100% tailored to your unique systems and processes.
You won’t find this level of detail and configuration with any other home improvement industry CRM.
Compare Quoting & Estimating Capabilities
One of the biggest headaches for home improvement companies is the time it takes to create an estimate. It’s hard to make more sales and win more jobs if you’re doing estimates by hand.
That’s often the case with Jobber, which has few customizations to support estimating capabilities at their Starter level.
With Builder Prime, you get robust estimating software and our Price Book with any plan we offer, no matter your size. And while Jobber offers line-item pricing within a quote, Builder Prime’s Price Book takes it a step further to cater to the needs of home improvement businesses.
The beauty of Price Book is that it’s more than just a simple calculation – it takes into account all the materials, time, and labor required to complete the job efficiently. This ensures the final price you receive is precise.
That way, you can confidently present a professional, branded estimate to your client reflecting the true cost of the project. Your client can then e-sign that estimate on the spot, and you’ve just won another job!
Compare Production Management
Jobber comes equipped with typical home service CRM tools. But one big feature it lacks is true production management for home improvement projects. Jobber is designed more for recurring or one-off service jobs rather than multi-step projects.
Builder Prime is the home improvement industry’s only all-in-one business management solution, which includes comprehensive production management software.
It contains every tool you need to take total control of your production team:
- Subcontractor management
- Streamlined drag-and-drop scheduling calendars for sales and production (plus in-depth Gantt charts)
- Detailed job costing and profit reporting
- GPS time clock
- Invoicing and online payments
- Configurable project status/milestone tracking (to know what kinds of follow-ups are required externally and internally)
What’s more, the transition from sales to production can be easily automated since they’re both in the same software. Your production team instantly has access to all preexisting data about the job.
Nothing slips through the cracks, and everyone is fully informed.
Compare Reporting Capabilities
Jobber provides some reporting capabilities that show a few key metrics. However, the depth and flexibility of those insights are limited. Home improvement businesses that must rely on Jobber reports may be disappointed by their lack of detail and the inability to pull data specific to the home improvement industry such as NSLI (Net Sale per Lead Issued) that would otherwise reveal helpful, actionable insights.
Builder Prime knows a home improvement company is only as good as its data, which is why it offers a comprehensive suite of reporting capabilities designed to empower contractors.
Enjoy having all of these pre-built reports right at your fingertips:
- Lead Summary Report
- Lead Performance Report
- Leads by Lead Source and Project Type Report
- Customer Acquisition Costs by Lead Source Report
- Lead and Customer Acquisition Cost Reporting
- Total Sales (Contracts) Report
- Meeting Results Report
- Sales Pipeline Report
- Commission Summary Report
- Sold Jobs vs Sold Contracts
- Setting Goals in Builder Prime
- Lead Performance (Month over Month) Report
You can also create custom reports with select Builder Prime plans. Plus, you can save those custom reports so they are easy to run at any time, giving you all the information you need, right at your fingertips.
With these data-driven insights, your home improvement company will have the clarity to make smarter decisions and drive even greater growth.
Compare Help & Support
Jobber offers an extensive online knowledge base that its users can reference for help with setup and troubleshooting. They also offer a user community, where customers can share experiences and solutions.
Builder Prime sets home improvement businesses up for success by providing all of the following:
- Comprehensive onboarding support
- White glove services
- Quick and helpful answers via email
- Live chat assistance
- Customized training plans
- And MUCH more
Builder Prime is designed to be used from day one. In fact, you can start exploring it right now with a free trial.
The default settings in Builder Prime were created based on the workflows of actual home improvement businesses. This allows you to start using the software immediately while easily fine-tuning any settings as necessary.
How to Choose the Right CRM for Your Home Improvement Business
While Jobber is a solid option for home service businesses that are just starting out, Builder Prime offers home improvement companies the swiss army knife of contractor software. From lead to job completion and beyond, Builder Prime helps scale home improvement businesses with all-in-one business management software that can’t be beat.
